Terms of service

Terms of Service

Welcome to HCo Handlooms. By accessing or using our website and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before making any purchase. If you do not agree with any part of these Terms, you should not use our website or services.

1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and current information at all times. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. HCo Handlooms reserves the right to suspend or terminate accounts that violate these Terms or provide false information.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise and are inclusive/exclusive of applicable taxes as specified. Prices are subject to change without prior notice. Payment must be made in full at the time of placing an order using the available payment methods on our website. We are not responsible for payment failures or delays caused by third-party payment gateways.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details on our website are accurate and up to date. However, slight variations in color, texture, or design may occur due to photography, screen settings, or handcrafted nature of products. Such variations shall not be considered defects.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability. HCo Handlooms reserves the right to cancel or refuse any order at its discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity. In such cases, any payment received will be refunded as per our refund policy.

5. Shipping and Delivery

Orders are processed within [7-10] business days after confirmation. Estimated delivery timelines are provided for reference only and may vary due to location, courier delays, or unforeseen circumstances. HCo Handlooms shall not be held liable for delays beyond its reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy displayed on the website. Customers are requested to review the policy carefully before placing an order. Approved refunds will be processed to the original payment method within 1-2 Business Days after inspection and confirmation of the returned product.

7. Prohibited Uses

You agree not to use our website for any unlawful purpose or in violation of applicable laws and regulations. Prohibited activities include, but are not limited to:

• Attempting to gain unauthorized access to our systems

• Misusing content, images, or intellectual property

• Engaging in fraudulent, abusive, or harmful behavior

Violation of this section may result in immediate termination of access to our services.

8. Limitation of Liability

To the maximum extent permitted by law, HCo Handlooms shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products. Our total liability, if any, shall not exceed the amount paid by you for the relevant order.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Varanasi/Uttar Pradesh, INDIA].

10. Contact Information

For any questions, concerns, or support related to these Terms, you may contact us at:

Email: hcohandlooms@gmail.com